FREQUENTLY ASKED QUESTIONS
Our FAQ page offers answers to your most common questions about self-storage at UrbanLock Storage in Scranton, PA.
Do not hesitate to contact our team if you have additional inquiries.
UrbanLock Storage is conveniently located at 101 Forest Glen Dr, Scranton, PA 18504.
We're easily accessible from Scranton, Dunmore, Taylor, Old Forge, and Clarks Summit.
Our office is open Monday, Wednesday, Thursday, and Friday from 11 am to 3 pm.
You can access your storage unit every day from 6 am to 10 pm, providing you with the flexibility to visit your unit whenever you need.
No, we offer both short-term and long-term storage solutions, giving you the flexibility to store your items for as long as you need.
For safety and legal reasons, we do not allow hazardous materials, flammable substances, perishable goods, or illegal items to be stored in our facility.
The size of your unit depends on the items you're storing. We offer various sizes. You can use our online size guide or our staff can help you choose the right unit size based on your needs.
We make it easy to pay your bill online through our secure payment portal, allowing you to manage your account from anywhere.
Renting a unit is simple! You can either rent a unit online through our website, visit our office during business hours, or call us at (570) 969-9522.
To rent a unit, you'll need a valid ID and proof of address. Our staff will guide you through the rental process.
We offer a range of self-storage options, including secure, clean, ground-floor units with drive-up access, making it easy to store both personal and business items.
Your security is our priority. Our facility is fenced and gated with 24/7 surveillance cameras and pest control services. We also have an on-site manager available to assist with any concerns.
